At the bottom of every page there is a Need help? button — whether you are logged in or not. Click it and ask your question in plain language: the assistant immediately searches the help centre and replies in Dutch, French or English, depending on the language you are viewing the site in.
The assistant can never show anyone else's data, and it has no way to change, save or delete anything in your tournament — it only reads, exactly the way you would yourself through the pages.
Every conversation is kept and reviewed by our team, so we can improve the answers where needed. If the assistant is not sure of an answer, it says so and points you to the contact form instead of guessing.
No. The button simply sits at the bottom of every page of the website, in the browser — no app, no account needed to open it.
No. Once logged in, it can only look up your own tournaments and registrations — never anyone else's, whatever you ask.
No. It can only read, never write. If you ask it to change something, it explains that and points you to your management page or the contact form.
The assistant relies solely on the help centre and, where relevant, your own data. If it cannot find a well-founded answer there, it deliberately points you to a team member instead of guessing.